Refund Policy
General guidance on refund requests for digital product purchases.
1. Introduction
Leite Sales Soluções develops and distributes digital products through third-party platforms. Refund requests are considered according to the relevant purchase conditions, payment platform procedures, and applicable consumer protection laws.
2. Digital Product Purchases
Products may include digital publications, educational resources, online courses, and information-based applications. Purchase conditions may differ according to the product and distribution platform.
3. Refund Eligibility
Eligibility depends on the circumstances of each purchase, the terms disclosed at checkout, and mandatory legal rights. This institutional website does not set a single refund period for every product or market.
4. Applicable Payment Platform Policies
Refund procedures may be administered through the platform that processed the order. Consult the purchase confirmation and the provider's available support or refund channels for transaction-specific instructions.
5. Consumer Protection Rights
Any applicable statutory rights remain in effect. The digital nature of a product does not, by itself, mean that all purchases are automatically ineligible for refunds.
6. How to Request a Refund
Locate the transaction confirmation from the payment provider, review the terms presented at purchase, and submit a request through the provider's indicated refund or customer service channel. If you need clarification, contact our corporate email with information sufficient to help identify your purchase. Do not send payment card numbers or passwords.
7. Refund Processing
Review and processing methods, status updates, and the time for funds to appear may vary depending on the payment platform and payment method. For specific status information, consult the provider handling the transaction.
8. Contact Information
For general assistance, email contact@leitesalesolucoes.online.
9. Policy Updates
This policy may be revised to reflect changes in operations or applicable requirements. The published version on this page is the current institutional guidance.